FOR SHOPIFY & DTC BRANDS DOING $100K–$1M/MO

Your Shopify AI team caught $12,840 in problems before breakfast.

Six AI employees work inside your Shopify, Gorgias, and QuickBooks — finding stockouts, catching duplicate charges, resolving support tickets, and flagging quality issues. Then they send you one Slack message with [Approve] or [Deny]. You make 10–15 decisions a day. They handle everything else.

# ops-decisionsLIVE
M
MayaAPP8:04 AM
Reorder Alert: SKU-2847 (Linen Wrap Dress, Sage)
Stock: 12 units · Velocity: 8.3/day · Stockout in 1.5 days
Reorder 500 units from Zhang @ $4.20 · Landed: $6.85/unit
Approve POAdjust QtyGet New Quote
P
PriyaAPP9:01 AM
Anomaly: Duplicate FedEx charge $2,340
Same tracking #1Z9847 on March 14 & 16. Recovery: $2,340
DisputeIgnore
founder is typing
35–55
hrs/week reclaimed
$100K+
salary costs avoided/yr
10–15
decisions/day on Slack
90 days
to positive ROI
WORKS INSIDE →SHOPIFY·GORGIAS·SHIPSTATION·QUICKBOOKS·KLAVIYO·META ADS·TIKTOK ADS·SLACK·
QUICK ANSWER

What is the 100xforce
Workforce for e-commerce?

A team of 6 specialized AI employees that handle the operational work e-commerce teams usually spread across junior staff — operations & inventory, customer experience, bookkeeping & finance, supply chain, and more. Each agent works inside your existing tools, escalates exceptions to a human, and is deployed in 8 to 12 weeks.

INTEGRATIONS
Shopify · Gorgias · ShipStation · QuickBooks · Klaviyo · Meta Ads · Slack
OUTCOME
Deployed at DTC brands: 35–55 hrs/week reclaimed for the founder
THE 6 AI EMPLOYEES
All 42 →
M
Maya · Operations & Inventory
Daily stock tallies across all warehouses
View role →01
S
Sarah · Customer Experience
Auto-resolves 80% of L1 tickets
View role →02
P
Priya · Bookkeeper & Finance
Daily bank reconciliation
View role →03
R
Raj · Supply Chain
PO lifecycle tracking from order to delivery
View role →04
J
Jake · Marketing Analyst
Daily ROAS briefing from Meta, Google, TikTok
View role →05
Z
Zoe · Returns & Quality
Return pattern analysis by SKU
View role →06
PRODUCTION DEPLOYMENT · CASE STUDY

DTC brand catches $12,840 in problems before breakfast

A Shopify brand deployed AI agents for inventory, support, and finance ops — surfacing $5–15K in hidden costs a month, auto-resolving 80% of tickets, and cutting stockouts 60%, with positive ROI inside 90 days.

Read the full case study →
$12.8K
CAUGHT BEFORE BREAKFAST
80%
TICKETS RESOLVED
60%
FEWER STOCKOUTS
REAL EXAMPLES FROM THIS MORNING

Here is what your AI team
would have caught today

Each scenario below costs DTC brands thousands per month. Your AI employees catch them automatically and ask you what to do.

M
Maya
Operations & Inventory
THE SCENARIO

Your bestselling Linen Wrap Dress has 12 units left. At current velocity (8.3/day), you stock out in 36 hours. Your supplier’s lead time is 18 days. If you do not reorder right now, you lose an estimated $4,150 in revenue over the stockout period.

MWHAT MAYA SENDS YOU

"SKU-2847 stockout in 1.5 days. Reorder 500 from Zhang at $4.20/unit, landed $6.85. [Approve PO]"

Without Maya: -$4,150 revenue lost + 30% of customers buy from competitor.
With Maya: PO sent in 8 seconds. Zero stockout.
P
Priya
Bookkeeper & Finance
THE SCENARIO

FedEx charged you $2,340 on March 14 and again on March 16 for the same tracking number. Your bookkeeper reconciles monthly — by the time they see it, the 30-day dispute window has closed. The money is gone.

PWHAT PRIYA SENDS YOU

"Duplicate FedEx charge: $2,340 same tracking #1Z9847. Likely processing error. [Dispute with FedEx]"

Without Priya: -$2,340 gone. Dispute window closed.
With Priya: Caught same day. Dispute filed. $2,340 recovered.
Z
Zoe
Returns & Quality
THE SCENARIO

Your Blue Linen Dress size M has a 23% return rate this month. 14 of 18 returns say "runs small." Nobody has connected the dots because returns are processed individually, not analyzed.

ZWHAT ZOE SENDS YOU

"SKU-2201 return rate 23%. ‘Runs small’ cited 78%. Cost: $8,400 returns + $2,100 wasted CAC = $10,500/mo. [Update Size Guide]"

Without Zoe: -$10,500/mo bleeding indefinitely. Nobody connects the dots.
With Zoe: Size guide updated. Return rate drops. $10,500/mo saved.
J
Jake
Marketing Analyst
THE SCENARIO

Your TikTok campaign "Summer_Drop_2" has been running at 1.4x ROAS for 3 days, below your 2x floor. You have been too busy with orders to check. It has wasted $1,860 this week.

JWHAT JAKE SENDS YOU

"TikTok Summer_Drop_2: 1.4x ROAS, below 2x floor 3 days. $1,860 wasted this week. [Pause Campaign]"

Without Jake: -$620/day bleeding until you remember to check.
With Jake: Campaign paused instantly. Budget redirected to 3.4x ROAS creative.
HOW IT WORKS

Your AI employees work.
You approve.

01

They work inside your tools

Shopify, Gorgias, QuickBooks, Meta Ads, ShipStation. No new software.

02

They surface decisions

Reorder this? Approve this return? Dispute this charge? Pause this campaign?

03

You approve on Slack

Full context and buttons. Each decision takes 5–15 seconds.

04

They execute

PO sent, return processed, charge disputed. You move on.

SAMPLE DELIVERABLES — TODAY
S
SarahAPP9:12 AM
Return: Lisa M., Blue Linen Dress ($189)
Day 22 of 30-day window · 3rd order, no prior returns, 5-star reviewer
Reason: "Color different than photos" · 3 photos attached
Rec: Approve free return. High-value customer.
Approve Free ReturnDenyOffer Exchange
Z
ZoeAPP5:04 PM
Serial Returner: Customer #4471
6 of 8 orders returned (75% rate). Keeps ~2 items/mo.
Net loss: $340
Flag AccountExchange-OnlyBlock
YOUR AI OPERATIONS TEAM

Six employees.
Six real job descriptions.

Each one replaces a hire you cannot afford yet — or a role nobody is doing at all.

MAGT-01
Maya
Operations & Inventory
Replaces: Ops Coordinator ($50-65K)
Daily stock tallies across all warehouses
Reorder alerts via Slack with one-tap PO approval
Dead stock flagging and COGS by batch
View full role →
SAGT-02
Sarah
Customer Experience
Replaces: CX Manager ($45-55K)
Auto-resolves 80% of L1 tickets
Returns with full customer history context
Review responses drafted across all platforms
View full role →
PAGT-03
Priya
Bookkeeper & Finance
Replaces: Bookkeeper ($6-18K)
Daily bank reconciliation
Duplicate charge and anomaly detection
90-day cash flow forecasting
View full role →
RAGT-04
Raj
Supply Chain
Replaces: Founder (10+ hrs/wk)
PO lifecycle tracking from order to delivery
Automated supplier follow-ups
Landed cost calculation per shipment
View full role →
JAGT-05
Jake
Marketing Analyst
Replaces: Nobody (you check dashboards)
Daily ROAS briefing from Meta, Google, TikTok
Underperforming campaign alerts
Competitor price monitoring
View full role →
ZAGT-06
Zoe
Returns & Quality
Replaces: Nobody (never analyzed)
Return pattern analysis by SKU
Serial returner detection
True return cost per SKU
View full role →
A TYPICAL DAY

What your AI team does before you finish your coffee

By mid-morning, six employees have checked stock, triaged tickets, reconciled the books, and flagged the ad spend that's bleeding.

6:00a5:00p
6:00a
Maya — Pulls stock from 3 warehouses. Flags 3 SKUs trending to stockout.
7:00a
Sarah — Triages 14 tickets. Auto-resolves 9. Queues 5 for you.
8:04a
Maya — "SKU-2847: 12 units left, 1.5 days to stockout. Reorder 500?" You tap Approve.
9:00a
Priya — Reconciles bank feed. Flags $420 unknown charge.
10:00a
Jake — Morning brief: $2,840 spend, 2.5x ROAS. TikTok campaign below floor 3 days.
1:00p
Jake — Competitor dropped hero SKU from $49 to $39. [Match] [Hold] [Promo]
3:00p
Priya — Duplicate FedEx charge: $2,340 same tracking. [Dispute] [Ignore]
3:18p
Zoe — SKU-2201 return rate 23%, "runs small" 78%. Cost: $10,500/mo.
5:00p
Maya — 12 decisions made today. Everything else handled.
THE MATH

What you are paying now
vs. what you could pay

ROLEHUMAN COSTAI EMPLOYEEWHAT CHANGES
Maya · Ops$50-65K/yrIncludedStock tallies, COGS, reorder POs
Sarah · CX$45-55K/yrIncluded80% auto-resolution, reviews, returns
Priya · Finance$6-18K/yrIncludedDaily recon, anomaly detection, cash flow
Raj · SupplyYou (10+ hrs/wk)IncludedPO tracking, supplier follow-ups, landed cost
Jake · MarketingYou (2-3 hrs/day)IncludedROAS briefings, campaign alerts, competitor intel
Zoe · ReturnsNobodyIncludedPattern analysis, serial returners, true cost
Total$100-150K/yr + your timeFraction of cost35–55 hrs/week back
80%
tickets auto-resolved
60%
fewer stockouts
$5-15K
hidden costs surfaced/mo
90 days
to positive ROI
WHY 100XFORCE

Not another tool. A team.

NOT THIS

Another dashboard

Triple Whale, Finaloop, Cogsy — they show you data. You still log in, interpret, decide, and execute. Every day.

NOT THIS

A chatbot

Gorgias AI and Siena handle tickets. That is one function. Support is 20% of the problem.

THIS

AI employees who do the work

Six employees, six roles, six sets of daily deliverables. They work. You approve. Your 70-hour week becomes a 30-hour week.

COMPLIANCE

PCI DSS Compliance & Customer Data Protection

Employees never touch cardholder data, customer PII is encrypted, GDPR requests propagate everywhere, and tenants are isolated.

PCI DSSSOC 2 Type IIGDPRAES-256 · OAuth 2.0
01

PCI DSS — never touches cards

Every 100xforce AI employee is built to meet PCI DSS requirements for handling payment-adjacent data. Employees never store, process, or transmit cardholder data directly. Sarah and Maya access order and shipping information through Shopify and ShipStation APIs but do not touch payment card details. Refunds are initiated through your existing payment gateway with standard tokenized transactions.

02

Encrypted customer data

Customer personal data is encrypted at rest (AES-256) and in transit (TLS 1.3). Sarah drafts review replies using order context but never includes personally identifiable information in public responses. All interactions are logged with timestamps and employee identity for full auditability.

03

GDPR compliant

For EU customers, all AI employees comply with GDPR data-handling requirements. Customer data is processed with a lawful basis, retention policies are enforced automatically, and customers can request deletion through standard workflows that propagate across all systems. No customer data is used for model training.

04

SOC 2 & tenant isolation

100xforce maintains SOC 2 Type II compliance for its infrastructure. E-commerce client data is logically isolated between tenants. API credentials for Shopify, Gorgias, QuickBooks, and ShipStation are stored in encrypted vaults with role-based access controls. All integrations use OAuth 2.0 where available, and API tokens are rotated on a scheduled basis.

Works inside your existing tools

No new software to learn. Your employees log into the systems your brand already runs on.

Shopify logoShopifyGorgias logoGorgiasShipStation logoShipStationQuickBooks logoQuickBooksXero logoXeroKlaviyo logoKlaviyoMeta Ads logoMeta AdsGoogle Ads logoGoogle AdsTikTok Ads logoTikTok AdsTrustpilot logoTrustpilotStripe logoStripeSlack logoSlack
INTERACTIVE

Try our e-commerce
AI agents live

See how your AI operations team handles a real day of DTC work — Maya flags a stockout, Sarah resolves tickets and processes a return, Priya catches a duplicate charge, Raj tracks a late supplier, Jake flags an underperforming ad campaign, and Zoe detects a quality issue. Try the live demo with actual AI employee responses and approval workflows.

FAQ

Frequently
asked
questions

Everything founders ask before their first discovery session.

15 MINUTES · NO COMMITMENT

Your first hire
takes 15 minutes

Book a Workforce Discovery session. We map your workflows and show you which AI employees would have the biggest impact.