FOR PRACTICES WITH 3–20 PROVIDERS

Your AI team caught 3 lapsed policies and a critical A1c before the first patient arrived.

Six AI employees work inside your EHR, clearinghouse, and patient portal — verifying insurance, flagging abnormal labs, and tracking referrals. Then they send you one Slack message with [Approve] or [Investigate]. HIPAA-compliant. BAA included.

# clinical-opsLIVE
C
ClaireAPP11:04 AM
Abnormal Lab: Patient Karen L., HbA1c 9.2%
Previous: 7.4% (3 months ago) · Significant deterioration
Diabetes management plan may need adjustment
Review ChartSchedule Follow-upAdjust Meds
V
VeraAPP6:12 AM
Insurance Alert: Robert M. (10:30 AM), coverage lapsed April 1
Employer plan terminated. Notify patient before visit.
Notify Before VisitSelf-Pay
front desk is typing
30–45
hrs/week admin reclaimed
$150K+
salary costs avoided/yr
8–12
decisions/day via Slack
HIPAA
compliant + BAA included
WORKS INSIDE →EPIC·ATHENAHEALTH·AVAILITY·CHANGE HEALTHCARE·COVERMYMEDS·KLARA·PHREESIA·SLACK·
QUICK ANSWER

What is the 100xforce
Workforce for healthcare?

A team of 6 specialized AI employees that handle the operational work healthcare teams usually spread across junior staff — patient services, clinical documentation, insurance & billing, patient communication, and more. Each agent works inside your existing tools, escalates exceptions to a human, and is deployed in 8 to 12 weeks.

INTEGRATIONS
Epic · Athenahealth · Availity · Change Healthcare · CoverMyMeds · Klara · Slack
OUTCOME
30–45 hrs/week of admin time reclaimed
THE 6 AI EMPLOYEES
All 42 →
G
Grace · Patient Services
Appointment scheduling and optimization
01
C
Claire · Clinical Documentation
SOAP note drafting from encounter data
02
V
Vera · Insurance & Billing
Real-time insurance eligibility verification
03
M
Marcus · Patient Communication
Medication refill reminders
04
R
Rita · Compliance & Quality
HIPAA access log monitoring
05
O
Owen · Referral Coordination
Referral submission and tracking
06
PRODUCTION DEPLOYMENT · CASE STUDY

Netherlands hospital handles 200+ medication calls nightly

A Netherlands-based hospital deployed 100xforce's Pulse medication-reminder agent for overnight patient calls. It now processes 200+ calls per night, improving adherence by 32% and eliminating routine overnight reminder calls for nursing staff.

Read the full case study →
32%
ADHERENCE IMPROVEMENT
200+
CALLS / NIGHT
0
NIGHT NURSES NEEDED
REAL EXAMPLES FROM THIS MORNING

Here is what your AI team
would have caught today

Each scenario below costs practices thousands per month. Your AI employees catch them before the first patient arrives.

C
Claire
Clinical Documentation
THE SCENARIO

Patient Karen L. had an HbA1c of 7.4% three months ago. Today's result came back at 9.2%, a significant deterioration indicating her diabetes management plan is failing. The result sits in the EHR inbox among 40 other results. The physician won't see it until tomorrow morning.

CWHAT CLAIRE SENDS YOU

"HbA1c 9.2% (prev 7.4%). Significant deterioration. [Review Chart] [Schedule Follow-up] [Adjust Meds]"

Without Claire: Result sits in inbox 24 hrs. Delayed intervention. Patient at risk.
With Claire: Flagged immediately. Follow-up scheduled same day.
V
Vera
Insurance & Billing
THE SCENARIO

Robert M. has a 10:30 AM appointment. His employer terminated his insurance plan on April 1. Nobody knows until he checks in and the front desk discovers it mid-visit. The visit generates an uninsured claim. The patient is upset. The practice eats the cost.

VWHAT VERA SENDS YOU

"Robert M. (10:30 AM), coverage lapsed April 1. Employer plan terminated. [Notify Patient Before Visit] [Check Other Carriers] [Self-Pay]"

Without Vera: Uninsured visit discovered at check-in. $350 write-off. Angry patient.
With Vera: Patient notified at 6 AM. Brings new card or reschedules. Zero write-off.
G
Grace
Patient Services
THE SCENARIO

James M. has a 9:30 AM appointment tomorrow. He has missed 3 of his last 5 appointments. No confirmation received. At $200-400 per appointment slot, each no-show costs the practice real revenue and wastes a provider's time that could serve another patient.

GWHAT GRACE SENDS YOU

"No-show risk: James M. (9:30 AM tomorrow). Missed 3 of 5. No confirmation. [Send Confirmation Text] [Call Patient] [Add Waitlist Backup]"

Without Grace: No-show. $350 slot wasted. No backup patient scheduled.
With Grace: Called and confirmed. Waitlist backup ready. Zero wasted slots.
R
Rita
Compliance & Quality
THE SCENARIO

Dr. Smith accessed patient J. Thompson's chart at 11:42 PM on Saturday. There was no appointment, no on-call assignment, and no clinical reason documented. This is a potential HIPAA violation that could result in a $50,000+ fine if not investigated and documented.

RWHAT RITA SENDS YOU

"HIPAA: Dr. Smith accessed chart at 11:42 PM Saturday. No clinical reason. [Review Access Log] [Flag for Investigation] [Mark Authorized]"

Without Rita: Undetected until audit. Potential $50K+ HIPAA fine.
With Rita: Flagged next morning. Investigated and documented within 24 hrs.
HOW IT WORKS

Your AI employees work.
You approve.

01

They work inside your EHR

Epic, Athenahealth, Availity. No new software to learn.

02

They surface decisions

Flag this lab? Notify this patient? Investigate this access? Follow up this referral?

03

You approve on Slack

Full clinical context and buttons. Each decision takes 5–15 seconds.

04

They execute

Follow-up scheduled, patient notified, referral sent. You see the next patient.

SAMPLE DELIVERABLES — THIS AFTERNOON
O
OwenAPP1:15 PM
Referral Stalled: Maria G., Cardiology
Sent 7 days ago, no specialist response. Patient has chest pain history.
Rec: Escalate to alternative cardiologist.
Escalate to AnotherCall SpecialistNotify Dr. Patel
M
MarcusAPP3:00 PM
Screening Alert: 22 patients overdue for mammogram
All due within HEDIS measure window. Current rate: 72% (target: 85%).
Send Batch ReminderReview List First
YOUR AI CLINICAL OPERATIONS TEAM

Six employees.
Six real job descriptions.

Each one replaces a hire you cannot find — or a role nobody has time for.

GAGT-01
Grace
Patient Services
Replaces: Front Desk ($35-45K)
Appointment scheduling and optimization
No-show risk detection and prevention
Waitlist management and cancellation fills
View full role →
CAGT-02
Claire
Clinical Documentation
Replaces: Medical Scribe ($30-40K)
SOAP note drafting from encounter data
Abnormal lab result flagging
Referral letters with full clinical context
View full role →
VAGT-03
Vera
Insurance & Billing
Replaces: Billing Coordinator ($40-50K)
Real-time insurance eligibility verification
Prior authorization tracking
Claim denial management and coding checks
View full role →
MAGT-04
Marcus
Patient Communication
Replaces: Nobody (nurses, 5+ hrs/wk)
Medication refill reminders
Chronic care check-ins (diabetes, hypertension)
Preventive screening reminders
View full role →
RAGT-05
Rita
Compliance & Quality
Replaces: Nobody (scramble at audit)
HIPAA access log monitoring
Quality measure tracking (HEDIS/MIPS)
Staff training compliance
View full role →
OAGT-06
Owen
Referral Coordination
Replaces: Referral Coordinator ($35-45K)
Referral submission and tracking
Stalled referral follow-ups
Care plan completion monitoring
View full role →
A TYPICAL DAY

What your AI team does before the first patient arrives

By the time you unlock the front door, six employees have verified coverage, pre-charted patients, and left you a short list of decisions.

6:00a5:00p
6:00a
Vera — Verifies insurance for all 42 patients. Flags 3 with lapsed coverage before they arrive.
6:30a
Grace — Confirms 42 appointments. Detects 3 no-show risks. Fills 2 cancellation slots from the waitlist.
7:00a
Claire — Pre-charts 28 patients. Pulls recent labs, meds, and last-visit notes for each encounter.
9:00a
Marcus — Sends 28 medication reminders. Flags 15 diabetes patients due for a quarterly HbA1c.
11:00a
Claire — Critical lab: Patient K. HbA1c 9.2% (was 7.4). [Review Chart] [Schedule Follow-up] [Adjust Meds]
1:00p
Owen — Cardiology referral stalled 7 days. Patient has chest pain history. [Escalate] [Call Office]
2:00p
Rita — HIPAA alert: Dr. Smith accessed a patient chart at 11:42 PM Saturday. No on-call reason. [Investigate]
5:00p
All — 8 decisions made today. 42 patients seen. Zero admin surprises.
THE MATH

What you are paying now
vs. what you could pay

ROLEHUMAN COSTAI EMPLOYEEWHAT CHANGES
Grace · Scheduling$35-45K/yrIncludedNo-show prevention, waitlist fills, intake processing
Claire · Documentation$30-40K/yrIncludedSOAP notes, lab flagging, referral letters
Vera · Billing$40-50K/yrIncludedInsurance verification, prior auth, denial management
Marcus · CommunicationNurses (5+ hrs/wk)IncludedMed reminders, chronic care, screening outreach
Rita · ComplianceNobodyIncludedHIPAA monitoring, HEDIS/MIPS tracking, audit prep
Owen · Referrals$35-45K/yrIncludedReferral tracking, specialist follow-ups, care plans
Total$150-200K/yr + nurse timeFraction of cost30–45 hrs/week back
30%
fewer no-shows
25%
fewer claim denials
2 hrs
daily admin saved / clinician
HIPAA
compliant + BAA
WHY 100XFORCE

Not another tool. A team.

NOT THIS

An EHR add-on module

Epic MyChart, Athenahealth Portal — they add features to your EHR. You still navigate, click, decide, and document. Every day.

NOT THIS

A dictation tool

Nuance DAX and Abridge transcribe. That is one function. Documentation is 20% of practice admin.

THIS

AI employees who do the work

Six employees, six roles, daily deliverables. They verify insurance, flag labs, track referrals, and monitor compliance. You approve and see patients.

COMPLIANCE

HIPAA Compliance & Clinical Data Security

Every employee is built for the standard — signed BAAs, encrypted PHI, minimum-necessary access, and a full audit trail on every action.

BAA includedSOC 2 Type IIAES-2567-yr audit logs
01

BAA & encryption

Every 100xforce AI employee for healthcare is built from the ground up for HIPAA compliance. We execute Business Associate Agreements (BAAs) with every practice before deployment. All patient health information (PHI) is encrypted at rest (AES-256) and in transit (TLS 1.3).

02

Minimum-necessary access

PHI handling follows the minimum-necessary standard: each employee accesses only the specific patient data required for their function. Claire processes audio for documentation but does not store raw recordings. Vera accesses eligibility data but retains no payment information. Marcus sends reminders without accessing clinical notes beyond medication lists.

03

HIPAA audit trails

All employee actions are logged in a HIPAA-compliant audit trail — every record accessed, note created, and appointment modified is timestamped with the employee identity and the clinician who authorized it. Rita continuously monitors these logs for unusual patterns, retained for 7 years per HIPAA requirements.

04

SOC 2 & de-identification

100xforce maintains SOC 2 Type II compliance. Infrastructure runs on HIPAA-eligible cloud regions with dedicated tenancy for healthcare clients. PII and PHI are redacted before any data reaches the language model — the AI works with de-identified clinical context, not raw patient records.

05

On-premise deployment

For on-premise requirements, 100xforce offers hybrid deployment where the AI employee runtime operates within your network and only anonymized prompts reach the cloud LLM.

Works inside your existing clinical tools

No new software to learn. Your employees log into the systems your practice already runs on.

Epic logoEpicAthenahealth logoAthenahealthAvaility logoAvailityChange Healthcare logoChange HealthcareCoverMyMeds logoCoverMyMedsJane App logoJane AppCliniko logoClinikoKlara logoKlaraPhreesia logoPhreesiaSlack logoSlack
INTERACTIVE

Try our healthcare
AI agents live

See how six AI employees handle a real day at a 3-provider practice — Grace fills a cancellation from the waitlist, Claire flags a critical HbA1c result, Vera catches lapsed insurance before the patient arrives, and Rita alerts you to an after-hours EHR access. Real responses, real approval-based workflows.

FAQ

Frequently
asked
questions

Everything practice managers ask before their first discovery session.

15 MINUTES · HIPAA-COMPLIANT · BAA INCLUDED

Your first hire
takes 15 minutes

Book a Workforce Discovery session. We map your practice workflows and show you which AI employees would have the biggest impact.